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WARWICK VOLVO CAR TYRESTOLLBAR VOLVO WARWICK
WARWICK VOLVO CAR TYRESTOLLBAR VOLVO WARWICK
Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Exhausts, Front and Rear Brake Pads and Disc Check, MOT, Servicing, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Vehicle Health Check, Wheel Alignment, Brake Fluid Change
No response at all to an email of complaint about poor service received.
Parts service at Volvo Warwick (Tolbar) is unbeatable, ask for John he's the main Parts man and comes highly recommend
Terrible experience purchasing £50k car! Although offered free service for next service due but when something went wrong with the car and I called I was told I would be called back, never was, every dealing has been unprofessional and now must be due extended warranty call as year nearly up and heard nothing, didn’t bother with free service given every interaction had been unpleasant! Never again!
Some lovely cars. Used cars are good quality and fair price. Staff friendly and helpful.
I am never going back there. I went to then with concerns that I wasn't able to adjust my headlights as far up as I wanted to. I could adjust the passenger headlight just fine but the driver headlight had a maximum level that was a bit too low for me. They said that the adjuster is broken and that I needed a £700 new driver side headlight module. I found it odd that a 5 year old car with 23000 miles would have a broken headlight but they are the "experts". Quotation marks put in hindsight. I got the garage where I bought the car from, after 2 weeks of agonizingly chasing them, to pay for it. Toolbar Volvo replaced my headlight. Got the car back, same problem. Called them up, said that my brand new driver headlight still had a rather low maximum level. Took the car there. They said they fixed it. Headlights were pointing a bit lower than before. Adjusted them. Driver headlight still hitting that same exact max level. Called them up again. At this point I suspected that the car's driver headlight was designed to have that maximum level for some legal requirement and that the people at the dealership(you know, the top of the line technicians representing the car manufacturer) were a bunch of idiots and didn't know their cars. The best that they could come with at this point is that the initial report said that my adjuster was broken and the driver headlight was not adjusting. This is a big fat lie because i adjusted the lights myself before taking it there and everything was adjusting up and down just fine. Even if that was the case. My problem was that I wanted my headlight to point slightly higher. Not that I couldn't adjust my headlight. Thus they should have tried solving MY problem and not just solve something random to take money off me. I was expecting a bit of compensation for all the hassle this misdiagnosis had caused me to keep me as their customer. But they didn't care. So for the next 5 years of my owning this car I will take my business somewhere else to people I can trust. The good part is that the £700 didn't come out of my pocket. But what if it did? What if it was my money that they messed about with next time?
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