Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Exhausts, Front and Rear Brake Pads and Disc Check, MOT, Servicing, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Free Vehicle Health Check, Wheel Alignment
Very disappointed considering I have had a bit of work with this dealership over the last few years. I have a Volvo V40 which has a known door locking issue. You only need to Google it to see so many issues, particularly affecting my year model. Considering Volvo is supposedly known for its safety, its shocking that they would want to charge a diagnostic fee and then £300+ for a new lock. It's principle. I had the car from new, from another Volvo garage, but have had 2 or 3 services from this garage. I now have it booked in at another Volvo dealership who have been nice enough to waive the diagnostic charge and then try and send off for a goodwill gesture to see if any of the cost of the repair can be covered. This garage is happy to take your money at extreme overheads and a lack of aftercare.
The accounts team there is very poor. Karen Korr is awful to deal with and communication is next to nothing. You can definitely tell she is a Karen.
No high pressure sales applied, just a Scandi style relaxed approach at Tollbar Volvo making it an enjoyable experience picking up my XC40. A lovely touch was leaving 1/2 a tank of petrol in the the car to help me get back to London. A BIG thanks especially to TOM.
I have just purchased a Volvo v90 cross country from tollbar Volvo and I was very impressed with the service that Keith Johnson gave me I am really pleased with the car. Mark coles
Always a pleasant and interesting visit,and always a warm welcome, and im an ordinary person whos' hobby is one their products.
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